PSA Refund Policies
PSA Travel, Premier & Elite Player deposits, training and tuition fees.
As a result of the postponement and cancellation of sporting events as a government-mandated response to the novel coronavirus (COVID-19), PSA has implemented a specific refund policy to address uncertainty in relation to tryouts, deposits and fees for the 2020-2021 season: In the event that the 2020-21 season is unable to take place as a result of continued measures to address the novel coronavirus (COVID-19), PSA will refund any and all tuition fees proportional to that part of the season that does not take place. In such an event, this paragraph will supersede the following provisions, which will otherwise remain in full force and effect.
PSA team formation takes place during a period when tryouts for many clubs are taking place, and during the time of year when the number of players looking for new clubs is at its highest. As such, there are usually more players seeking a place on PSA rosters than there are available roster spots. Therefore, the tryout process requires that PSA rejects some players in order to offer spots to others. Additionally, should a player later drop out, there is a considerable reduction in the pool of players from whom PSA could replace not just that one player, but also necessarily complete the roster with players of the ability and commitment anticipated by other team members, on which the reputation of the PSA club depends. As acknowledged in the commitment letter, upon receipt of the first payment, PSA commits to holding the roster spot for the child, and guaranteeing the child a place to play for the coming season. The family, therefore, benefits from the knowledge that their son / daughter has secured a roster spot at the club of their choosing, which will not, under any circumstances, be given to another player. Of crucial importance, the family also has the benefit of knowing that other families whose children play on the team are bound by the same absolute and non-refundable nature of their financial commitment, which constitutes a large part of the confidence necessary in signing up for a team well in advance of the start of play.
This arrangement, while necessary given the calendar of youth soccer and the reality that tryouts for Fall teams take place during a certain period in the Spring, means that the ability of PSA to mitigate financial damage caused by a later change of heart is considerably reduced. Accordingly, should a family wish to remove their child from the PSA club, their full financial commitment to making all payments will not change. PSA will not refund any monies under any circumstance, and, in order to bring the relationship to a timely conclusion, will charge all outstanding monies in full, no later than 10 (ten) days of the family notifying club of their intent to leave PSA, during which time player cards will also be returned, canceled or released, and the players will be removed from team rosters allowing all parties to pursue alternate opportunities with all obligations prior met. This commitment is considerable, but is laid out in writing in advance, in order for the parents to freely choose whether or not to enter into it. PSA is transparent about this commitment, and in agreeing to join the PSA club, the parent must electronically agree to all payments, acknowledged that the PSA club will likely have difficulty replacing their child should they later leave, and, knowingly and reasonably waiving in writing their right to later cancel their authorization for these charges. Further, the parent has acknowledged that all payments made are not refundable under any circumstances, and that their commitment to paying the full amount is a necessary financial commitment required by PSA to form their youth teams in advance of the season, with the considerable financial obligations that is necessary to run a youth soccer club of this type. The parent has also agreed to be bound by this policy, and has had ample time to consider the obligations herein, as well as balancing the fact that other families committing to the team will be bound by these same obligations.
In accepting a place on a PSA team, the family recognizes that the team is run as part of the PSA program as a whole. As such, many operational decisions within the team and club are made by the team Head Coach, the club Director of Coaching and the club Executive Director. Indeed, the removal of parents and volunteers from these decisions, substituting instead the judgment of professional PSA staff, forms a major part of the decision as to which of many available clubs a player wishes to play for. These decisions include, but are not limited to: which leagues and tournaments the team participates in, who trains and coaches the team, including possible trainer/coach changes, numbers of players on a roster, which players compete in which game(s), decisions on how long players play in any given game(s), and the position(s) that players play in when on the field. The family agrees that having these decisions made by the professional club staff rather than any parent on the team is an important part of the club, and of their decision to join PSA, and understand that should they later disagree with those decisions over the course of the year, that will not be cause for a refund of any kind, nor will it reflect a full or partial breach of any obligations of the PSA club.
This level of financial commitment is considerable but necessary, not because of the reality that children will change their mind from time to time, but to avoid the considerable damage to the PSA club that would be caused were adults able to avoid their agreed financial obligations. This includes damage in which the club pays for the loss directly, or indirect damage caused by forcing other parents within the club to incur unexpected charges due to the actions of those breaching agreement, thus harming the reputation of PSA. Please note that there are no exceptions to this policy.
Development League 2020/21
Refund requests for Fall 2020 must be received by Friday, August 28th, 2020.
Refund requests for Winter 2020/21 must be received by Friday, January 1st, 2021.
Refund requests for Spring 2021 must be received by Friday, March 19th, 2021.
Requests after the deadline will NOT be approved, regardless of circumstance.
Requests must be sent via email to email@example.com.
If the initial registration was paid for by credit card, the refund will be processed back to that credit card.
No refunds will be made for cancellations due to inclement weather, injuries or other circumstances beyond our control.
Refund requests must be received 14 days prior to camp start date.
Any requests between 14 days and 2 days of the camp start date will receive a credit to a future camp
Within 2 days of the camp no refunds are given.
Camp credit can only be used towards PSA day camps, cannot be used towards any other PSA programs.
Should PSA need to cancel a summer camp, notification will be made via email no less than 7 days prior to the scheduled start date of the camp. Alternative camp dates, or full refunds, will be provided to any camps canceled by PSA.
Camp Weather Policy - If it's just rain, we continue to play! The only time we stop playing is in the case of extremely inclement weather or thunder and lightning. If the weather is looking
extreme for the whole day, a decision the night before or early in the morning may be made to cancel the camp for the day. We know late cancellations can be difficult for working parents, but we will make an early decision as possible that is best for the safety of the players.
In the event of thunder and lightning during the camp session, players will be taken
to a safe area to wait 30 mins after the last lightning strike. Coaches will assess the ongoing forecast of the storm and if it continues for more than 45mins, the camp may be cancelled for the remainder of the day. The safety and well-being of the children is our number one priority. In the event that a program is cut short due to inclement weather or any other unforeseen issues, every effort is made to make up lost time by extending the camp day. In the event that the program cannot be made up, no refunds or credits are offered.